Get in Touch
Have a question, a problem, or a request? We're happy to hear from you. StoryPeek is a free, no-login tool for viewing and downloading public Instagram content, and we want it to work well for everyone. Pick the channel below that fits your needs and we'll get back to you as soon as we can.
General Support
Questions about how StoryPeek works, trouble loading a public profile, feedback, or just want to say hi? Email us at hello@storypeek.net.
A quick reminder before you write in: StoryPeek only works with public Instagram accounts. We can't access stories, reels, or posts from private accounts, and there's nothing we can do to change that. If a profile won't load, double-check that it's set to public on Instagram.
DMCA & Copyright Claims
If you believe content accessed through StoryPeek infringes your copyright, send your notice to dmca@storypeek.net.
One important note on how we work: we do not host any Instagram media. Photos and videos stream directly from Instagram's own servers, and we only temporarily cache public profile information (roughly 10 to 30 minutes) to keep the tool fast. Because the media itself lives on Instagram, the most effective path is often to report it to Instagram directly. We will still review and act on every valid DMCA notice we receive.
Profile Removal Requests
Don't want your public profile to be viewable through StoryPeek? You can ask us to block it. Visit our removal page at /remove/ and follow the steps there.
Once we process your request, we'll stop returning your profile's information through StoryPeek and clear any cached data we hold for it. Keep in mind that this only affects StoryPeek — your content remains on Instagram and may still be accessible elsewhere.
Response Times
We're a small team, so please be patient. We aim to reply to general support and removal requests within 2 to 3 business days. DMCA and copyright notices are prioritized and handled as quickly as possible.
If you don't hear back, check that our reply didn't land in your spam folder before sending a follow-up.
A Quick Note
StoryPeek is an independent tool and is not affiliated with, endorsed by, or connected to Instagram or Meta in any way. We never notify an account owner when their public content is viewed, and we never store login credentials because StoryPeek doesn't use logins at all.
For questions about how we handle data, please see our Privacy Policy.